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Privacy Policy

At Dog Pros WNY, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dogproswny.com) or sign up for our dog waste removal services. By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect: We collect the following information when you sign up for our services or interact with our website:

  • Personal Information: When you register for our dog waste removal services, we may collect your name, email address, phone number, home address, and payment information (e.g., credit card details or billing information).

  • Service-Related Information: Details about your service preferences, such as frequency of visits, number of pets, or specific instructions for waste removal.

  • Website Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited, collected via cookies or similar technologies.

  • Communication Data: Any information you provide when contacting us via email, phone, or contact forms, including inquiries or feedback.

 

2. How We Use Your Information: We use your information to provide and improve our dog waste removal services, including:

  • Processing your service requests and scheduling appointments.

  • Communicating with you about your account, service updates, or promotions.

  • Processing payments and managing billing.

  • Improving our website and services by analyzing usage trends.

  • Responding to your inquiries or customer service requests.

  • Complying with legal obligations or protecting our business interests (e.g., fraud prevention).

 

3. How We Share Your Information: We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party providers who assist us in operating our business, such as payment processors, scheduling software providers, or email marketing services. These providers are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a court order, subpoena, or other legal process.

  • Business Transfers: If Dog Pros WNY is sold or merged, your information may be transferred to the new owner, but it will remain subject to this Privacy Policy.

 

4. How We Protect Your Information: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Choices: You have the following rights regarding your personal information:

  • Access and Update: You may request access to or updates to your personal information by contacting us at (716) 574-2700.

  • Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

 

6. Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small data files stored on your device. You can disable cookies in your browser, but this may limit website functionality.

 

7. Third-Party Links: Our website may contain links to third-party websites (e.g., payment processors). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

 

8. Children’s Privacy: Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

 

9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

 

10. Contact Us: If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

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Dog Pros WNY
(716) 574-2700
East Amherst, NY 14051

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